Circle of Excellence
We are product that Chem-Dry of Brentwood along with its affiliated franchises, Chem-Dry of Franklin, Chem-Dry of Bellevue, and Chem-Dry of Germantown have been recognized by Chem-Dry® by awarding the Circle of Excellence to our franchises.
Each Franchise is Independently Owned and Operated so the services offer will vary between each Chem-Dry® franchise. We believe that an educated customer will recognize the added value provided by Chem-Dry of Brentwood and its affiliated franchises, Chem-Dry of Franklin, Chem-Dry of Bellevue, and Chem-Dry of Germantown. Only the franchises recognized by Chem-Dry® may display the Circle of Excellence emblem in its advertising.
Chem-Dry® franchises that achieve Circle of Excellence status represent the best of the best of the Chem-Dry franchises which offer services in the Brentwood, TN area. Our service area includes the Brentwood, Franklin, and all other Nashville Metro areas.
To qualify for the Circle of Excellence recognition, each Independently Owned and Operated franchise must:
- Meet stringent on-going training requirements including administration of tests to technicians to insure continued improvement of our performance
- Have a knowledgeable Customer Service Representative to answer questions and follow-up with customers.
- Utilize the latest and best cleaning technology by using the PowerHead, PowerBase and Hot Carbonating Extraction Cleaning methods including truck mounted CTS systems which are superior in performance to legacy “tank and buffer” systems and steam cleaning
- Offer Expert Stain Removal services
- Each van must be equipped with the full range of Chem-Dry Spot Removal Products
- Provide Red Alert® Stain Removal service to remove difficult red stains
- Offer Pet Urine Removal Treatment (P.U.R.T. ®) which is a process that really works to identify and eliminate urine odor from your carpet, upholstery and mattress bedding and yes, this does work for both pet and human urine as accidents do happen.
- Offer upholstery cleaning for a full range of fabrics
- Maintain contact with existing clients to ensure long term customer satisfaction through follow-up on work performed and special offers
- Provide security to our customers by insuring that vans and technicians are properly identified
We are proud of achieving the Circle of Excellence status and hope that you will take this into consideration when selecting a service provider for your home or place of business.